Key Account Manager Online

In this role you drive online sales growth for our healthcare-focused portfolio, managing existing online accounts and steering profitability. You will craft medium- to long-term account plans and coordinate budgets, while identifying new online opportunities across the EMEA region. You’ll work in a fast-growing business, balancing strategic thinking with hands-on implementation, in a hybrid setup based in Hoofddorp, Netherlands.

• International, inclusive and flexible working environment
• Training and development opportunities
• 28 days holiday (+4 extra possible)
• Hybrid work with 50% office/50% home and home-office budget
• Opportunity to work from abroad up to 12 weeks per year

• Direct management of existing online customers
• Prospecting and recruitment of new online customer accounts
• Steering sales development and profit growth aligned with group objectives
• Development of medium- and long-term strategic account plans
• Plan and comply with annual budgets
• Implement pricing policy and launch new products

• 3-5 years of relevant sales and key account management experience within the online business
• Knowledge and proven track record of Online Sales and/or Key Account Management with major retailers, preferably within Healthcare or Consumer Electronics or FMCG
• Experience in 1P and 3P would be advantageous
• Ability to think at a strategic level and translate strategy into operational actions
• Excellent influence and negotiation skills
• Entrepreneurial, innovative, strong analytical skills
• Results-driven, resilient, proactive mindset, hands-on and action-oriented, strong numerical awareness
• Good interpersonal skills and customer focus
• Outstanding command of English, written and verbal
• Excellent knowledge of Microsoft Office (Word, Excel, PowerPoint)

• Influence and negotiation
• Interpersonal skills
• Customer focus
• Microsoft Office (Word, Excel, PowerPoint)
• Online sales knowledge
• KAM/retail management experience