Manager Field Services Resources

In this role you guide a Propulsion Service and Commissioning engineering team to ensure the right skills are available where needed. You’ll drive competence development, quality, and a first-time-right mindset while aligning with safety and business processes. You will work with stakeholders to optimize planning, service delivery, and continuous improvement, contributing to Wärtsilä’s decarbonisation and sustainable-society mission. This position offers global impact within a cross-functional propulsion services network.

• Lead, coach and develop the Propulsion Service Engineers team
• Manage service delivery activities and resource requirements
• Support competence development through coaching, mentoring and on-the-job training
• Promote preparation, quality and a first time right approach
• Monitor team performance and drive continuous improvement
• Ensure processes and tools comply with business, Quality, Health, Safety and Environmental requirements
• Collaborate with internal stakeholders to enable effective planning and service delivery
• Build a high-performing team based on trust, collaboration and accountability
• Contribute to action plans and ensure business objectives and targets are achieved
• Promote Operational Excellence and an excellent customer experience
• Drive Wärtsilä values and ensure team members receive proper instructions for task execution

• Proven track record in leading change and delivering results
• Experience in transferring competence and building structured development and mentoring models
• Ability to lead senior experts and managers with integrity, accountability and trust
• Understanding of resource planning, delivery risk, capacity, travel costs and use of different competence levels
• Strategic thinking with responsibility for the wider FS Propulsion footprint network
• Strong experience in international marine life cycle services; knowledge of propulsion systems and field services desirable
• Experience in building teams and/or capability hubs
• Commercial understanding and experience in a matrix organization
• Experience in succession planning and reducing dependency on key experts
• Fluency in English and Dutch

• leadership
• integrity
• ability to build trust
• resource planning
• delivery management
• competence development