Regional Principal Program Manager

As a Regional Principal Program Manager in DCOPs, you drive end-to-end delivery of IT lifecycle initiatives that improve core infrastructure for Microsoft’s online services. You will work with regional leaders and cross‑functional partners to shape strategy, set OKRs/KPIs, and steer complex programs to successful outcomes at scale. You’ll use data and stakeholder insights to identify opportunities, manage risks, and ensure governance throughout delivery. This role offers impact across a global portfolio of data centers, shaping services used by millions of customers and thousands of businesses. Join a growth‑minded, inclusive culture that values execution, collaboration, and continuous value

• Lead operational service development across the IT lifecycle using customer, business and performance insights
• Define program goals, priorities, success criteria, OKRs and KPIs, and guide decisions with data
• Drive end-to-end implementation and continuous improvement from use-case validation to monitoring outcomes
• Coordinate cross-functional projects across DCOPS, CO+I and Microsoft partner teams with clear dependencies and resources
• Establish governance and performance standards, monitor requirements, and maintain stakeholder accountability throughout delivery
• Leverage performance data and insights to recommend improvements to leadership and partner teams

• Experience managing cross-functional and/or cross-team projects
• Bachelor's Degree and experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
• Experience in IT lifecycle program management
• Ability to meet Microsoft Cloud background check requirements

• stakeholder management
• data-driven decision making
• communication and collaboration
• program management
• OKRs and KPIs
• data analysis