Continuity Manager

In this role you safeguard service continuity for millions of customers by leading incident response and rapid recovery across IT, security, and business operations. You coordinate cross-functional stakeholders, drive improvements, and act as the top escalation point during crises. You help Rabobank stay resilient when continuity matters most. This is a hands-on, high-impact position in a collaborative Continuity & Crisis Management team.

• Thirteenth month salary
• 8% holiday allowance
• 10% Employee Benefit Budget
• EUR 1,400 development budget per year
• Hybrid working
• Pension with flexible contributions

• Coordinate end-to-end Major Incident Management to restore critical IT services and business operations quickly and professionally
• Engage, align, and influence stakeholders across technology, security, risk, and business domains to drive decisive action during disruptions
• Evaluate incidents post-resolution, define mandatory improvement actions, and continuously enhance continuity capabilities
• Serve as the highest operational escalation point for disruptions affecting IT, security, and business operations

• Master's degree in IT, Engineering, or related field
• Strong knowledge of Cloud, Security, ITIL, Business Continuity Management, Risk Management, and IT Continuity
• Fluent in Dutch and English, both written and spoken
• Strong stakeholder management and influencing skills
• Calm and structured under pressure with prioritisation during critical situations
• Analytical, results-oriented, and committed to continuous learning
• More than 5 years of experience in financial or similar institutions
• Experience coordinating stakeholders across complex organizations and participating in 24/7 standby or crisis rotations

• strong stakeholder management
• calm under pressure
• team player
• Cloud
• Security
• ITIL