Digital Account Manager (Belgian Market)

As Digital Sales Account Manager, you will be the primary contact for SME clients, driving renewals and identifying growth opportunities. You collaborate cross-functionally to ensure excellent service delivery and outcomes. You will leverage data to guide sales actions and maintain broad account coverage. This hybrid Amsterdam-based role supports a culture-focused, fast-paced environment where continuous learning and client success are key.

• Hybrid working from Amsterdam office
• Opportunities for professional growth
• Competitive compensation and benefits package
• Unlimited holidays

• Build trust-based SME client relationships and advocate for client interests
• Act as main contact for inquiries and coordinate with internal teams to deliver digital services
• Drive renewal strategies and negotiations; identify upsell opportunities
• Maintain deep understanding of client business context to ensure value
• Manage post-sales escalations and collaborate cross-functionally to resolve issues
• Leverage data and metrics to optimize account strategies and sales actions

• Technology sales experience
• Fluent in Dutch (Flemish) and English; French a bonus
• Expertise in onboarding, account handling, and escalation management
• Ability to translate business needs into effective technical solutions
• Effective communication, negotiation, and cross-functional collaboration
• Structured approach to request tracking and teamwork
• Commitment to customer satisfaction with a continuous learning mindset

• communication
• negotiation
• cross-functional collaboration
• data-driven sales
• account management
• escalation management