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Senior Consultant, Practice Management


Overview

As Senior Consultant in Practice Management, you will own a portfolio of Dutch accounting firms, maximizing value from our software and driving growth. You act as a trusted advisor, lead complex projects, and influence product development through customer feedback. You will foster long-term relationships, boost adoption, and reduce churn while supporting pre-sales and cross-functional collaboration. This role offers ownership, strategic impact, and opportunities to shape product roadmaps in a global, collaborative environment.

Arbeidsvoorwaarden / Benefits
  • full-time position
  • hybrid work model
  • autonomy in portfolio management
  • exposure to strategic engagements and product innovation
  • continuous learning and professional development
  • clear pathways to senior leadership and broader regional roles
Verantwoordelijkheden
  • Lead implementation and optimization of Practice Management software for customers
  • Manage and develop relationships with accounting and tax professionals
  • Translate customer challenges into software solutions as a strategic advisor
  • Support pre-sales activities and customer engagements
  • Identify upsell opportunities and expand solution adoption
  • Facilitate workshops, presentations, demos, and training
  • Coordinate internal stakeholders to deliver projects
  • Drive process improvements and support change/transformation
  • Provide customer insights to Product and Research for roadmaps
  • Support product testing and quality assurance for rollouts
  • Mentor less experienced colleagues
Belangrijkste vereisten
  • Proven experience in a senior consulting, business consulting, or client-facing advisory role
  • Knowledge of the Dutch Tax & Accounting market
  • Experience supporting pre-sales activities and customer solution discussions
  • Strong project coordination and stakeholder management
  • Ability to translate customer processes into software solutions
  • Excellent presentation, facilitation and communication skills
  • Strong commercial awareness and customer-focused thinking
  • Self-starting, accountable mindset
  • Strong problem-solving and organizational capabilities
  • Fluency in Dutch and professional proficiency in English
  • proactive and commercially minded
  • ownership mindset
  • relationship-building
  • ability to translate business processes into software solutions
  • experience with software implementations and adoption
  • stakeholder management tools (implied)

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