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Guest Relations Manager - Full-time - nhow Rotterdam - for Netherland residents only


Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination's vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America. Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment. Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own. Are you the **Guest Relations Manager**with an immaculate eye for detail, a passion for hospitality, and enjoys the forward culture of nhow Rotterdam? **social hub. design hotel. the place to be.** **nhow Rotterdam** is an art themed lifestyle hotel. Alongside its other nhow siblings in Brussels, Milan, Berlin, Marseille, London, Amsterdam and Frankfurt, nhow Rotterdam is a disruptive and life-changing hotel experience. This hotel lives and breathes art, architecture and lifestyle in all its different states **What's in it for you (spoiler: a lot!)** * Free online /& offline training organized by our own University. * End of year bonus (up to 100% of monthly gross salary) refer-a-friend bonus (500 EUR). * Employee rates starting from €36 in all our hotels worldwide, 30% discount in the F/&B outlets, and Friends /& Family discount up to 25%. Various discounts in (web)shops. * Team building events, trips and holiday parties. * The opportunity to grow within our company worldwide. * Salary based on your experiences starting from Horeca CLA scale 6. **What part will you play in creating the unforgettable?** * You take the lead of our Guest Relations team and inspire them to shine. * You are the beating heart of everything guest-related at nhow Rotterdam. * From the first hello to long after check-out, you and your team create a guest journey that stands out. Your site inspections are where the magic begins. * You give every VIP guest a personal, memorable and unmistakably nhow experience. * You coach your team, celebrate their talents and help them grow. * You make sure the team knows exactly what is happening inside nhow Rotterdam and beyond its doors. * You keep our quality standards high and constantly add new colour to the guest experience. * As part of the Management Team, you help shape the direction of nhow Rotterdam. * You have an eye for opportunity and inspire your team to turn guest connections into potential sales. **What makes you the perfect fit for this bold journey?** * You bring at least two years of relevant international experience in a similar role. * Your positive mindset and strong communication skills energise everyone around you. * Creating unforgettable experiences for our guests is what drives you. * You lead with authenticity and inspire by being yourself. * Hospitality is more than a job to you. It is part of who you are. * You love sharing your enthusiasm with guests and colleagues alike. * You are fluent in English and ready to connect with people from around the world. ***Are you looking for a new challenge? Apply now!*** *Minor Hotels Europe /& Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.*

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