Managing Director, Head of IT EU

MUFG Amsterdam, North Holland, Netherlands

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VP, Head of Talent Acquisition MUFG Bank Europe

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We are currently recruiting a Managing Director, Head of IT EU in MUFG Bank Europe.

The Employee, as a Head of Technology, EU, will have overall responsibility for management of Technology across Europe to support the organisation’s strategic and operational objectives. The Employee will be responsible for the management, operation and development of the Function.

Through membership of the EMEA Technology Management team, the Employee will be expected to contribute to and report on short and long-term business planning and influence business strategy for the region.

The role will manage IT Operations, IT Delivery, IT Maintenance and IT Support of all in scope entities. The IT teams provide specialist skills in supporting all aspects of Systems support (maintenance of infrastructure and application landscape), developments and implementation of locally developed IT programmes and projects, ensuring initiatives developed and solutions delivered meet business objectives and provide a high-level of IT service in line with agreed procedures and service standards.

Responsible for:

• MUFG Bank (Europe) N.V (hereafter MBE)
• MUFG Securities (EU) N.V. (hereafter MUS(EU))
• MUFG Paris Branch

Reporting structure:

The Head of Technology, EU, has a hierarchical reporting line to the Chief Operations Officer (COO) for MBE, and functionally to the Chief Information Officer (CIO) for MUFG EMEA.

The role holder delivers under a secondment agreement to MUS(EU).

The role is identified as a Material Risk Taker position in the MUFG and EU entity structure

The role includes the following:

Planning and strategy development

• Accountable for driving regional and global technology strategy execution, with a focus on:
• Supporting business-sponsored initiatives that promote commercial growth and innovation across the EMEA region.
• Partnering with counterparts across EMEA and the International Securities Group to identify and implement opportunities for cost optimisation, operational efficiency, and scalable business enablement.
• Ensuring alignment with the development and execution of the EMEA Technology strategy, while contributing to and embedding the Global MUFG Technology strategy.
• Championing the adoption of emerging technologies, including AI, cloud, and automation, to enhance operational resilience, reduce cost-to-serve, and improve service delivery across all business. Responsible and accountable for ensuring that the Function is appropriately organised and adequately resourced by staff with the appropriate skill set in order to achieve its strategic objectives.
• Lead and govern all systems investment activities, including full accountability for the Project Management Office, strategic investment planning, project and programme governance, and timely reporting to Head Office and other senior stakeholders.
• Authority, accountability and responsibility to plan and prepare the Function’s annual budget and document budget expenditures.
• Responsible for supporting business divisions in achieving their revenue, P&L and Return on Capital targets.

Operational Management

• Responsible and accountable for delivering all IT services to branches in Europe.
• Authority and oversight to lead and direct the Technology Function in Europe, ensuring appropriate IT systems and controls are in place.
• Responsible and accountable for interacting directly with the business functions to gain a clear understanding of their business objectives and ensuring Technology across Europe is aligned to achieve those objectives.
• Responsible and accountable for providing robust challenge of the control framework within the first line of defence.
• Responsible for providing and managing a high quality, reliable and highly available work in partnership with Information Technology for EMEA & Group / Head Office functions.
• Responsible for fully participating in all cross-business initiatives to support the European business – from new product development to strategic infrastructure implementation.
• Own and deliver performance transparency through the development and reporting of balanced scorecards, KPIs, KRIs, and structured committee reporting cycles, ensuring alignment with strategic objectives and regulatory expectations
• Oversight of external vendor/3rd party provider relationships.
• Responsible for providing highly effective Business Continuity plans for MUS(EMEA).
• Responsible and accountable for management of the entities’ IT Project/Change Management relationship.
• Appoint and directly manage Level 2 leaders, ensuring each has clearly defined responsibilities, measurable KPIs and SLA's.
• As Head of Technology, EU, you will be responsible for monitoring, and taking action further to your delegated authority in respect of, the risk being run across the Technology Function for MUFG Bank branches in Europe (hereafter known as the “Function”).
• Technology Risk Management
• Ensure that risks are understood, appropriately controlled and within appetite.
• Responsible for ensuring Technology services will not expose the firm to risks that would lead to a breach in MUFG’s regulatory obligations, significant disruption to business operations and detrimental service to MUFG clients leading to a deterioration client trust.
• Own and oversee the cyber risk management framework, including implementation and continuous improvement of vulnerability scanning, penetration testing, and crisis response protocols, ensuring alignment with regulatory expectations and internal risk appetite.
• Accountable for managing, maintaining and improve the necessary controls, processes and facilities to protect MUFG form any threats.
• Accountable for standardising the controls, processes and tools used in the region, providing standard defences for all our Technical platforms.
• Design and lead the cyber awareness and engagement programme, including delivery of phishing simulations, regional townhalls, and structured bottom-up feedback loops to embed a proactive, risk-aware culture across the Technology function.
• Regulatory compliance, affairs and change
• You will manage the following matters with respect to internal systems and procedures, appropriate for above departments, including:
• Being accountable for evaluating, approving and establishing where necessary, appropriate operational and IT systems and controls to enable the Technology Function for MUFG Bank branches, Europe to conduct its business in accordance with agreed business plans within the International Business
• Responsible and accountable for complying with, ensure that all staff under your responsibility (where applicable) comply with, MUFG Bank EMEA and MUS(EMEA)’s policies and procedures as well as all rules, laws and regulatory requirements
• Accountable for ensuring enterprise-wide digital operational resilience in line with DORA, including the governance and oversight of ICT risk management frameworks, third-party ICT service provider controls, incident response and classification protocols, and ICT continuity testing.
• Maintain and evidence regulatory compliance by producing and reviewing monthly dashboards, SOX audit documentation, ITRMC minutes, and audit logs, ensuring all records demonstrate fulfilment of regulatory obligations.
• Controls and Compliance
• You are responsible for ensuring the Company’s compliance with internal risk and compliance requirements, controls and procedures, including but not limited to:
• overseeing that the above departments maintain systems and controls commensurate to its business and in line with regulatory requirements;
• personally, following all relevant policies and procedures, and ensuring those in your teams also follow policy and procedures.
• Responsible for complying with, ensure that all staff under your responsibility (where applicable) comply with, applicable MUFG policies and procedures as well as all rules, laws and regulatory requirements.
• Active participation and leadership in ITRMC, ExCo, EMC, IMC, ERMC, Audit Committee, and more.
• People
• You will manage the following matters, appropriate for above departments, including:
• Authority for building a team of high-quality professionals.
• Accountable for ensuring that all staff in your remit are fully trained and understand what is required of them in order to do their jobs effectively
• Accountable for ensuring that any responsibilities that you have delegated to other staff are appropriately apportioned and controlled.
• Responsible for leading, directing, controlling, managing and develop staff within the Function ensure that they:

Culture and leadership

• Responsible for leading, direct and control the Function’s integration.
• Responsible and accountable for helping drive an MUFG values-led culture which is inclusive and diverse.

Relationship With Other Functions And Stakeholders

• Foster strategic partnerships across Europe and the international MUFG network, actively collaborating through EMEATEC to identify and scale opportunities that drive business growth, operational efficiency, and cost optimisation.
• Champion cross-regional collaboration by working closely with technology and business counterparts across EMEA and the International Securities Group to align on shared priorities, challenge assumptions, and co-develop scalable solutions.
• Develop and maintain a robust skills and capability matrix across the Technology function
• Ensure full alignment with the development and execution of the EMEA Technology strategy, while contributing to and embedding the Global MUFG Technology.
• Promote and accelerate the adoption of emerging technologies.

Seniority level

• Executive

Employment type

• Full-time

Job function

• Information Technology

Industries

• Financial Services and Banking

Note: This refined description removes extraneous site-to-site listing elements and restructures content for clarity while preserving the original information.