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Team Lead Service Support


Avantor is seeking a Team Lead (f/m/d) to head our Administrative & Logistics Services Team, reporting directly to the Manager of Equipment & Instrumentation Services (E&I). In this role, you will be the driving force behind operational excellence, process optimization, and team development, helping us scale and succeed. This full-time role is based in Boxmeer, Netherlands. We offer a one-year contract that can be extended into a permanent one upon successful completion. You need to speak Dutch & English fluently to be considered for the position. Work schedule: Monday-Friday, regular business hours with five office days per week. If you are a proactive, efficiency-driven leader with a passion for coaching your team and elevating them to the next level, let's talk! How you will thrive and create an impact Coach and empower a talented team of warehouse/logistics specialists & administrative service coordinators to achieve operational targets and increase customer satisfaction. Identify opportunities for smarter workflows and implement improvements that boost efficiency and service quality. Ensure seamless coordination between the logistics, service coordination, and other departments (service technicians, quality) to keep everything running smoothly. Monitor performance metrics, identify root causes for misalignment & take action to keep us on track for success. Contribute to departmental strategy and drive initiatives that support growth and scalability. What we are looking for HBO-level education or completed Bachelor's degree in a relevant field (e.g. business administration, supply chain, finance, etc.) Proven leadership experience in logistics, administration, retail, operations, or related environments A sharp, process-oriented mindset with strong analytical skills Commercial awareness and the ability to balance operational needs with business objectives Excellent communication and interpersonal skills Business fluent Dutch proficiency is a must Experience with ERP systems (SAP preferred) and data-driven decision-making is a plus What will make you stand out Clear and effective communication Leadership that motivates and inspires Organizational excellence and time management Problem-solving and quick decision-making Conflict resolution and adaptability Strategic thinking with a human touch Our offer to you Generous Time Off: 31 vacation days per year. Financial Benefits: Competitive pension scheme and commuting allowance. Learning Support: Access thousands of learning videos via LinkedIn Learning or benefit from Avantor's own L&D offering, including language learning via Rosetta Stone. Wellbeing Support: Benefit from our Employee Assistance Program Extras: Company laptop and mobile phone & the option to lease a bike.

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