Sims Lifecycle Services (SLS) is a global leader in IT asset disposition (ITAD), secure electronics reuse, and responsible recycling. From our Circular Centre in Eindhoven, we refurbish, resell, and recover IT equipment for major global clients, helping to extend product lifecycles and reduce environmental impact. This is a hands-on IT role supporting infrastructure across the Netherlands and Germany, with some users located across wider Europe and the UK.
You'll be responsible for:
Systems & Infrastructure Support
Maintain and support Navision BC / Navision 2009 (and other ERP systems)
Build, configure, and repair hardware and software
Troubleshoot servers, networks, and security issues
Run preventative maintenance
Administer IT security across servers, computers, and network equipment
Helpdesk & On-Site Support
Provide Level 1/2 support to staff across EU regions
Manage and track support tickets
Support remote and on-site users
Set up networks, production/process equipment, and IT installations
Projects & Documentation
Contribute to IT projects and operational improvements
Update technical documentation and work schedules
Assist operations teams with new processes and systems
Travel & Coverage
On-site role in the Netherlands
Travel to Germany 5 days per month (typically 3 weeks NL, 1 week Germany)
Experience & Qualifications
Fluent in English
Strong experience with ERP System - Navision BC/2009
Background in IT customer support or system administration
Experience supporting remote users
Skills & Strengths
Advanced hardware repair and troubleshooting
Strong knowledge of Microsoft Office Suite
Confident communicator (written and verbal)
Self-starter with a practical mindset
Team-oriented with problem-solving ability
Work for a global sustainability-focused tech leader
Support major European operations in a visible, hands-on role
Competitive salary and international exposure
Be part of a mission-driven business shaping circular IT solutions
Location: Eindhoven, Netherlands (with travel to Germany – 5 days per month)
Salary: €43,000 – €65,000
Contract: Full-time, on-site with European travel