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Solliciteren

Plaats

alkmaar
1800
Noord-Holland
Nederland

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2025-12-04

Online tot

2026-02-02
EUR 15.00 HOUR

Klantenservice Medewerker

NLwerkt
Noord-Holland 1800 alkmaar
1 dag geleden

You can work from home 1day a week, but training will be 100% at the office.
As a Customer Support Representative, you will manage customer relationships and deliver optimal technical and commercial solutions. Acting as the primary contact for our client's German-speaking customers, you’ll ensure smooth communication and efficient issue resolution. You will work closely with internal teams to ensure timely order processing and drive customer satisfaction.
Key Responsibilities:

Address technical, commercial, and logistical inquiries from German-speaking customers.
Manage calls and emails, ensuring clear and prompt communication.
Coordinate with internal teams (Order Entry, Logistics, Finance) to ensure timely and accurate deliveries.

Requirements

Requirements:

Fluent German (C2) – both spoken and written.
Proficient English skills.
Experience in a similar position in a B2B setting is a must.
Strong communication skills with a service-oriented mindset.
Eager to learn and grow within the role.
Technical affinity and the ability to grasp complex concepts.
Ambitious and proactive with a problem-solving attitude.

Benefits

Offer Details:

Direct contract with our client
Salary: €2.800 - €3.200 gross monthly
Travel costs covered
Pension contribution included
25 days holiday per year
Bonus based on company performance

Application Procedure

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