Sales Associate - VM

Joining Longchamp means becoming part of a world-renowned family business with over 70 years of history and innovation.

To strengthen our presence at our Amsterdam PC Hooftstraat Boutique, located on the city’s most exclusive luxury shopping street, we are recruiting a Sales Advisor with In-Store Visual Merchandising responsibilities to join our dynamic team of 7 people.

This hybrid role is first and foremost a sales position : your priority will be to deliver an exceptional client experience and achieve commercial results. In addition, you will act as the local point of contact for Visual Merchandising , ensuring that the store presentation reflects the Longchamp identity in collaboration with the Benelux VM Manager.

By joining our team, you will help perpetuate our heritage of excellence in craftsmanship while contributing to ambitious, innovative projects.

This position is offered on a flexible contract ranging from 24 to 38 hours per week, depending on availability and profile.

Your main responsibilities

1. Sales & Client Experience

• Welcome and guide clients in discovering the Brand and its products
• Listen attentively to client needs to maximise sales while ensuring sincere and impeccable service
• Build and maintain lasting client relationships through personalised follow-up and exclusive services
• Develop and manage a client database using digital tools to strengthen engagement and foster long-term loyalty

2. Store Operations

• Contribute to the smooth daily running of the store (cashiering, stock, merchandise flow, etc.)
• Support back-office tasks (inventories, replenishment, product transfers, etc.)

3. Visual Merchandising (in addition to sales)

• Implement in-store and window rotations in line with VM guidelines
• Maintain product zoning and display consistency to ensure a luxury shopping environment
• Execute price and signage updates with accuracy
• Share visual feedback and photos with the VM Manager when required
• Assist with seasonal set-ups and updates, in coordination with the Store Manager and VM Manager

4. Brand Ambassador Role

• Embody Longchamp’s values of energy, authenticity, and excellence every day
• Ensure both client experience and store presentation are consistently aligned with luxury standards

What you bring to the table

• At least 2 years’ experience in luxury or fashion retail (experience or strong interest in visual merchandising is a plus)
• Knowledge of retail KPIs and ability to use clienteling tools
• Sales-driven mindset combined with attention to visual detail
• Strong interpersonal and communication skills
• Fluency in Dutch and English (an additional language is a plus)
• Good physical condition to support visual updates (standing, lifting, display adjustments)

What we offer

• A competitive benefits package including lunch allowance and reimbursement of public transport costs
• Exclusive perks as part of a Fashion House: attractive discounts on our collections
• Professional development with recognition for the quality of our retail training
• The opportunity to grow in a dual role combining sales and creative exposure to VM
• An inclusive and dynamic working environment within a family-owned international company
• Well-being initiatives such as access to mental health support and sports memberships
• Additional performance-related incentives and sustainable mobility perks