Sales Associate

Title: Sales Associate

Location: Amsterdam, hybrid

Language Skills: Dutch and English

Role Summary

The Sales Associate plays a key role in driving lead generation for new business and upsell opportunities while gaining hands-on experience across the full sales cycle. This position provides essential support to the sales team and serves as an entry-level pathway for individuals aspiring to build a career in enterprise sales.

Responsibilities

-Proactively identify and qualify leads for new business and upsell opportunities through cold calling, email campaigns, events, and social media outreach.

-Conduct in-depth research to identify decision-makers and understand client needs.

-Engage prospects to uncover challenges and effectively position GTT’s solutions.

-Schedule and coordinate meetings with qualified leads; shadow sales meetings to learn best practices.

-Maintain accurate, up-to-date records of all lead generation activities.

-Collaborate with marketing to optimize lead generation strategies and campaigns.

-Consistently meet or exceed monthly and quarterly lead generation targets.

-Support development of account and opportunity plans.

-Research market trends, competitive products, and pricing to inform business development efforts.

-Present products and services to stakeholders, addressing questions and customer needs.

-Accelerate revenue growth by completing repeatable tasks in support of the sales function, including quoting, proposal development, forecasting, and administrative activities.

Job Scope

This role works closely with sales teams, sales support, order processing, sales engineering, marketing, and service delivery, while also engaging directly with customers and prospects to drive lead generation.

Required Experience/Qualifications

-Bachelor’s degree in business, technology, telecommunications, or equivalent education/experience.

-Interest in global managed services and ambition for a long-term career in enterprise sales.

-Strong research and analytical skills.

-Excellent verbal and written communication abilities.

-Strong interpersonal skills and ability to thrive in team environments.

-Self-starter with the ability to work independently in a fast-paced setting.

-Highly accountable with a strong work ethic and motivation to succeed.

-Proficiency in Microsoft 365 applications (Outlook, Excel, Word, PowerPoint, Teams, SharePoint).

Core Competencies

• Industry awareness: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
• Networking awareness: Understanding of the business value of creating mutually beneficial relationships with individuals outside of incumbent's own organization and ability to generate productive relationships with internal and external partners that improve access to resources and expertise.
• Cross-functional Collaboration: Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.
• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Perseverance and Follow-Through: Knowledge of how to maintain and record contact with customers and prospects; ability to effectively continue an approach to a customer or customer group through repeated contacts and in spite of initial uncertainty about the outcome.
• Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Universal Competencies

• Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.
• Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration and partnership. Ability to build an environment supporting customer value creation at every level.
• Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.

EEO Statement

GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.