Information Technology Support Technician

Exciting Opportunity for IT Support Technicians – Join Our Team and Work with a Fortune 500 Client!

We are supporting Stryker, a prestigious international Fortune 500 company, who is looking for an IT Support Technician to join their dynamic team. This is a fantastic opportunity for an enthusiastic professional to make a direct impact by ensuring our client’s technology runs smoothly and efficiently.

As an IT Support Technician, you will be responsible for ensuring that all technical and quality standards are met while delivering a high level of customer satisfaction. You will work closely with clients to identify issues and implement the best technical solutions, ensuring minimal disruption to their operations. Your ability to troubleshoot, maintain, and repair various systems will be crucial.

Main Accountabilities:

• Collaborates with clients to identify problems and develop effective technical solutions.
• Responds to or escalates calls within given timeframes. Performs installation and maintenance of client systems (e.g., PCs, mobile phones).
• Develops and maintains client relationships, identifying opportunities to expand service agreements.
• Assists in the development of test and repair processes.
• Liaises with help desks, support centers, etc.
• Performs troubleshooting and problem resolution.

Requirements and Qualifications:

• 3 years of experience as IT Support or in a similar role
• Experience with managing and preserving technical equipment
• Critical thinking and problem-solving skills
• Team player with effective time-management skills
• Great interpersonal and communication skills
• Accustomed to using mobile tools and applications
• Willingness to travel – approximately 20% travel to Belgium is required

If you are a motivated professional ready to contribute to a dynamic and growing team, we encourage you to apply.

Join us in delivering high-quality IT support!