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Commercial Account Support Specialist


Taiwan Semiconductor Manufacturing Company Ltd. (“TSMC”) is the world’s leading semiconductor foundry. Headquartered in Taiwan, the Company has operation facilities worldwide and the largest logic chip manufacturing capacity in global semiconductor industry. The Company employs a global workforce of over 88.000 and recorded revenue over US$90 billion in 2024. TSMC produces the chips that are found in smart phones, tablets, computers, smart TVs, cars, laptops, games consoles, data centers and many more applications. TSMC sells to a wide variety of customers, including most leading semiconductor companies. More information on our company can be found at

The European market is served out of our office in Amsterdam by a multi-cultural team of account management, marketing, technology and business support specialists. The office is conveniently located close to the Amsterdam Zuid–WTC railway station.

TSMC Europe has an immediate vacancy for a:

COMMERCIAL ACCOUNT SUPPORT SPECIALIST

We are looking for a data-driven and highly organized Customer Account Support Specialist to be the operational link between Account Management, Planning, and Order Fulfillment. You will provide essential operational and analytical support, ensuring accuracy and efficiency of the commercial processes, directly enabling sales success and enhancing customer satisfaction.

Key responsibilities:

  • Pricing Management: Accurately process pricing requests and quotes; manage the special pricing approval workflow; and maintain current pricing databases.
  • Forecasting & Planning: Collect, consolidate, and analyze customer demand data; collaborate with Planning to align demand with internal capacity; and monitor data to enhance forecast precision.
  • Contract Support: Assist Account Managers with preparing, drafting, and reviewing contract documentation (including risk agreements), coordinating internal approvals with Legal and Finance.
  • Reporting & Analysis: Generate and distribute essential commercial reports (e.g., sales performance, forecast accuracy); utilize analytical tools to provide actionable data insights for decision-making.

Job requirements:

  • Experience: a minimum of 10 years proven background in a commercial support, account management, or analyst role.
  • Education: minimum Bachelor’s degree.
  • Analytical: Strong analytical, problem-solving, and data-driven mindset.
  • Communication: Excellent written and verbal communication skills in English for effective internal and external collaboration.
  • Technical: High proficiency in Microsoft Excel required; as well as experience with CRM or ERP systems required.
  • Work Style: Ability to manage multiple tasks, meet deadlines in a fast-paced environment, and maintain a proactive, collaborative approach.

For the right person this is a great opportunity to become part of a motivated and growing team to develop her/his customer account support skills in the international high-tech environment.

This is a full time position. TSMC will offer a competitive salary, bonus package and secondary benefits.

Only the applications relevant to the criteria above will be taken for further consideration.

Any personal data provided by the Applicant shall be processed in accordance with all applicable data protection laws and regulations. Such personal data shall be processed solely for the purposes of recruitment by TSMC Europe BV HR department. The Applicant shall have the right of access to his/her personal data and the right to rectify any such data that is inaccurate or incomplete and the right to erasure or restriction of processing of such data. The Applicant has the right to lodge a complaint with the Dutch Data Protection Authority ( Autoriteit Persoonsgegevens ). The data controller in respect of Applicant’s personal data is TSMC Europe B.V., WTC Amsterdam Tower H7, Zuidplein 60, 1077 XV Amsterdam, The Netherlands. The data controller may export the Applicant’s personal data, including sensitive personal data, to its parent organization in Taiwan or to other affiliates as part of routine backup of electronic information, complying with company information protection procedures (PIP), and in furtherance of complying with statutory and general corporate administrative obligations. To provide for an adequate level of protection on the part of the data recipients, TSMC Europe B.V. has entered into an Intra Group International Data Transfer Agreement containing EU Model Clauses with the relevant data recipients. Should the Applicant have any queries concerning the processing of his/her personal data, (s)he shall address them to .

It is the policy of TSMC EU to provide equal employment opportunity (EEO) to all persons regardless of age, color, ethnic and national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable law.

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