IT Integrator Mobile Onboarding

Job Description:

You will lead the international scale-up of an existing mobile onboarding journey for private individuals. The focus is on reusing current components and integrating country-specific modules (KYC, product flows, compliance), working closely with business, architecture, IT and external vendors.

Main responsibilities:

• End-to-end delivery of the mobile onboarding rollout: from initiation and scoping to go-live and stabilization.
• Coordinate IT integration of local KYC, compliance and product modules with existing platforms.
• Manage dependencies, risks and timelines across multiple squads and countries.
• Align with architects, developers, product leads and vendors on solution design, APIs and integrations.
• Ensure regulatory adherence (KYC, GDPR, DPIA, data segregation, IT risk) and robust testing.
• Run governance and steering moments, provide clear reporting to senior stakeholders.
• Identify improvements for multi-country scalability and reduction of technical debt.

Requirements:

You are delivery-focused, structured and comfortable in a complex banking environment. You can switch between high-level oversight and detailed follow-up, and you communicate effectively with both engineers and senior management. You take ownership, manage stakeholders confidently and keep momentum in an international, agile setting.

• 10+ years of IT program/project management in banking or financial services.
• Experience with customer onboarding and digital products, preferably mobile.
• Proven track record in multi-country rollouts and vendor coordination.
• Strong knowledge of KYC, GDPR and banking compliance in an IT context.
• Experience in large-scale Agile environments.
• Fluent English (spoken and written).
• Living in the Netherlands.
• Experience at ING is a plus.

Benefits:

• A 12-month contract with the option for extension.
• A 36-hour working week.
• A salary range from € 6.500,50 - € 8.000,00 (based on 36 hours and depending on experience).
• Hybrid working, including allowances for home working and travel expenses.
• Holiday allowance, 13-th month salary and a pension scheme.