Supervisor klantenservice
Are you passionate about books and do you speak French? Apply for this unique customer service job! For an international book wholesaler we are seeking a Customer Service Professional with excellent administrative skills and fluent proficiency in both spoken and written French. Your responsibilities will be: - Managing customer communication via email and other channels; - Maintaining detailed administrative records related to customer interactions; - Collaborating with the Sales Manager to better understand customer needs and expectations; - Fast problem-solving and a proactive approach to customer questions; - Processing data from incoming books and magazines. Wij bieden - A gross monthly salary between € 2400 and € 2700 based on your experience; - Yearly standardised bonuses in the form of a 13th month; - Work at a leading company in wholesale of academic and science driven books; - The possibility to work either four or five days; - Dynamic work at a great location in Amsterdam Oost. - Posesses a native level fluency in the French language; - Has experience with administrative tasks; - Lives in or close to Amsterdam; - Is available at least four days a week.
Niveau Hbo/bachelor