Customer Service Specialist Dow Terneuzen (209051)

Jobomschrijving

Supervisor klantenservice

Strong mastery of the English, preferably in combination with Italian, French, Spanish or Turkish language, you are currently in search of a fresh employment opportunity. This is your opportunity within an international organization! Dow presents you with the chance to construct a triumphant career in the customer service of Dow's clients and its various divisions. If you're prepared to take on this role on a full-time basis, we encourage you to delve deeper into the details below and ensure you submit your application today! Employment agency Manpower is looking for Customer Service Specialists fluent in English and one other language mentioned below for Dow in Terneuzen. NOTE: This is a temporary vacancy, with start date in April. This vacancy is not suitable for people living outside the Netherlands. The role of customer service involves functioning as the intermediary connecting customers with Dow's associates. You will collaborate closely with other divisions such as Supply Chain, Marketing & Sales, and Logistics to achieve optimal results. Drawing upon your comprehension of Dow's products, service offerings, and enterprises, you can establish strong links with customers and select the most appropriate and cost-effective resolutions. Your tasks will consist of:  - Assessing customer requirements and gathering market insights - Executing the process of entering orders and overseeing the fulfillment of orders for designated business segment(s) - Orchestrating customer account operations, encompassing issue resolution and solution implementation - Sustaining service levels aligned with business priorities - Monitoring the progress of orders and shepherding them through the Supply Chain collaborators to ensure customer contentment - Distinguishing between customer demands and Dow's capabilities - Formulating business strategies in conjunction with customers spanning diverse business sectors   Pay attention: This is a temporary vacancy,

Opleiding

Niveau Mbo-algemeen