The Hilton is located within walking distance of 's major conference locations, central railway station and shopping areas. Our facilities include Roots that offers a place to lunch, dine and relax. ; is one of the most recognized names in the industry. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travellers, we shape experiences in which every Guest feels cared for, valued, and respected. If you understand the importance of upholding a brand's reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Member at Hilton . Because at ; we promise an exceptional Guest experience every time. As Supervisor, you report the Front Desk Manager. You will be responsible for performing the following tasks to the highest standardsResponsible for the day to day operation of the Front Desk, including porters and .Be able to perform all the tasks of a receptionist, a porter and the duties in the .Be aware of all policies and procedures regarding and the involved management meetings in absence of the Front Desk familiar with the daily activities in the knowledgeable about the ho its facilities and its hospitable and have a * star proactive serviceable attitude at all and guide the daily shift handover in order to obtain all the relevant information from the previous shift, including the volume of business, special guests, tasks to be clarified and completed and special results from ; SALT and implement procedures to enhance and check in and check out Guests according to and check team members on

Toelichting vacature

Supervisor supervisor front office -Holland The Hilton is located within walking distance of 's major conference locations, central railway station... Hilton bevindt zich in het centrum van . In het hobevindt zich ROOTS, die om heerlijk te eten en drinken in een fijne sfeer. ; is een van de bekendste namen in . marktpositie. Met vervullen wij de behoeften van reizigers en iedere gast zich verzorgd, . Als Supervisor raporteer je aan de Front Desk Manager. taken zijn ?, en . en ervoor zorgen dat alle belangrijke informatie van de vorige dienst, , taken die , , .Bijhouden van de ; SALT resultaten en procedures invoeren om . en in- en uitchecken., , alarminstallaties en procedures . met tevredenheid (SALT), loyaliteitsprogramma en omzet en focus hierop tijdens je werk. Ambassador en Duty Manager rooster. en zorgen voor team membersControleren en kamer type beschikbaarheid tijdens de shiftVoorbereiden en begeleiden van groepenGoed samenwerken met team members om gasten verwachtingen trainen en begeleiden van ()

Opleiding Opleidingsniveau Vmbo Arbeidsvoorwaarden Naam functie Medewerker werklocatie werklocatie Postcode en plaats CM ROTTERDAM Uren per week - uur per week werktijd Kantoortijden contract Vast salaris Vast loon / uurloon