When makes your world GO around ...

Functieomschrijving

Customer & Logistics Services, as part of the Johnson & Johnson Medical Organization, is committed to deliver an exceptional customer experience. The department is key in the order to invoice process and constantly drives ways in which they can improve the service level they provide to their Customers. With that focus in mind, J&J Medical is looking for an Supervisor () who will be part of the department in . This will report directly to the Manager in the

• As Supervisor you will be responsible for leading a team (- fte) to perform the transactional services to the J&J Medical customers;
• You are expected to
• Enable strong relationships and collaboration across functions as needed to provide service to customers;
• Show a clear desire and well-developed ability to navigate key relationships/overlaps that exist between and other key business units, including , , Finance and Shared Services;
• Provide oversight for orthokitting, order management, inquiry management, and invoice management activities performed by the team;
• Be proficient in all transactional processes performed by direct reports and have a thorough understanding of the overall () and () organizations;
• Monitor the team efficiency and effectiveness based on pre-determined organization performance metrics;
• Be the first point of contact for training and knowledge transfer;
• Responsible for attracting, developing, and retaining talent, support constant technical training, and maintain a collaboration environment among employee.

Your expected to have

• Minimal years of relevant  experience;
• ;
• Good knowledge of the English language, Dutch is a pre;
• skills , Standard office phone, ;
• Professional skills ability to make quick decisions, perform efficiently and effectively; deal with multi-source of information demonstrate proficiency in written and oral communications.

Bedrijfsomschrijving

Johnson & Johnson is one of the largest healthcare companies world wide. For years, the needs of people have been central to them and they bear responsibility for their well-being. This integrated approach determines the continued success of their globally active entities.
Johnson & Johnson is active in three sectors .

AMERSFOORT

Arbeidsvoorwaarden

Johnson & Johnson takes your career seriously. As part of a global team in an innovative environment your development is key and their day-to-day responsibility. Through e-university, on the job training, various projects and programs, they ensure your personal growth. Their benefits makes sure they care for you and your family now and in the future.

• Competitive salary
• Pension/Bonus etc.
• Fulltime position
• Location

Sollicitatieprocedure

Voor meer informatie neem je contact op met via nummer -

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