The organisation ) is an international multicultural organization and an integrated part of 's Cars Marketing & Sales. In our offices in we think and act globally and assume a leading role for the all over the world. Our goal is to provide excellent to our s and dealers of well-known brands like , , smart, and me. hours a day, days a week, days a year, we ensure our s' mobility with our roadside . Additionally, we take care of all kinds of enquiries about passenger cars, trucks and vans during our opening hours. For our s we are maybe the most important connection to the brand. That's why we live the brand's most important promise "The best or nothing". The function The Serviceh department is available days per year, days a week and hours a day for s in need of roadside . Employees answer inbound requests for roadside in the 's fluent language and offer help on the phone or coordinate through authorized service providers. The philosophy is to ensure the is mobile again as quickly as possible. You are responsible for the following tasks Employees answer incoming calls from s requiring . Details are collated and entered into a computerised system. In case the problem can't be solved by phone, the employee contacts the nearest dealer who will send out a technician. We follow up and coordinate the case and keep the update. The philosophy is to ensure the is mobile again as quickly as possible. Requirements Higher vocational education Fluent Spanish speaker (preferably European Spanish) Good knowledge of English (company language) Excellent