JOBOMSCHRIJVING

We are looking for a full time permanent for one of our clients in . As part of you will serve as the first point of contact for the employees. HR Specialists are dedicated to answer all HR policy and employee related questions. You will record and track inquiries in from initiation through resolution to resolve the topics in a professional and timely manner. Payroll preparation is one important task each month. As a dynamic team we appreciate new ideas and a proactive attitude! You are invited to help shape processes and contribute your own experiences. Job Responsibilities - Prepare and forward all relevant payroll documents to local payroll Manager and external payroll provider each month. - Act as first point of contact for incoming calls/s/inquiries from employees and HR, with the goal to resolve topics on the first contact, maintain customer contact until the concern is resolved, including keeping customers informed of status and resolution. - Consult with employees and HR colleagues on policies and procedures (e.g. benefits, leave, retirement, compensation etc.) - Provide accurate, consistent, and timely responses to HR process, system and policy requests. - Educate employees on company practices and tools to encourage employees to resolve their requests by using the self-service functions - Timely processing of incoming HR tickets or allocation to appropriate SME’s in close cooperation and coordination with . - Owner of process, including Employee educating on the Ticket process, managing escalation, and closing cases. - System Maintenance and ensuring HR information systems and processes are up to date. - Maintaining and keeping employee files up to date. - Preparation of statistics, presentations, process manuals, new forms, etc. - Correspondence like offer letters, coding invoices etc. - Participation in local and g

OVERIGE

- Full time based on hours p/w, hours is possible. - Permanent position, you will receive a direct contract through the company. - Start date immedia. - € - gross per month dependig on experience. - You need to be at the off